PAYMENT:
After
you've placed the order you'll receive an e-mail from me to confirm it, with
shipping costs and the total amount.
You have to make advance payment, and as soon as I get the charge, I'll send
the package to you.
You can chose the following payment methods:
-
PAY PAL
Fast and secure for international money transfers.
Though I have to invoice a fee of 4% on the amount, because PayPal charges very
large fees for incoming payments.
So sorry about it.
-
BANK TRANSFER
This method is slower, but you haven't to add the 4% on the total, and if you
send me the copy of the transfer I can ship immediately.
SHIPPING:
Shipping
costs depend on the weight of your package and on your place and will be defined
after your order.
YOUR ORDER WILL BE SHIPPED BY CERTIFIED MAIL,
so you'll have the postal receipt and the tracking number of the package.
Any late/loss from the postal service won't be under my responsability, but
you'll have the tracking number to remonstrate. Certified mail is generally
totally secure! Instead, I will not ship anymore by ordinary mail, 'cause it's
not enough secure, and I had to send orders two times, sometime!!
Here is the table of prices/weight for all european deliveries by certified
mail:
| over 20 g to 50 g | Euro 6,50 |
| over 50 g to 100 g | Euro 7,00 |
| over 100 g to 250 g | Euro 8,50 |
| over 250 g to 350 g | Euro 9,50 |
| over 350 g to 1000 g | Euro 13,00 |
| over 1000 g to 2000 g | Euro 19,00 |
| over 2000 g: contact me, it depends on the exact weigh! | |
PRIVACY POLICY:
OVER-ZONE do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
RETURN POLICY:
Items
must be returned in 14 days.
All returned items must be unworn, unused , unwashed and with tags, labels intact.
All items are checked at the time of manufacture and again before shipping.
Faulty items are normaly replaced like for like, except if an item is out of
stock or discontinued.
Falling this we will issues you with a credit note or refund.
SIZE REPLACEMENT/EXCHANGE ITEMS:
Must
be accompanied by the original invoice on which the goods were purchased, including
your
name and address. We advise customers to use Certified Mail, as we are unable
to accept responsibility for mislaid or non delivery of parcels to us.
Return shipping will be charged to you. So.. let's hope it never happens! :-)
Any question, please contact me.